pls keep me anon
I work for a company that takes customer calls for Verizon Wireless. Throughout the entire pandemic, we have been told to do anything to increase sales. When I said it wasn't ethical to push sales during a crisis the response was "America has a buying problem, it doesn't matter if they can afford it they will buy it anyway". I wish customers knew it's an "Us vs Them" situation - Our jobs vs their wellbeing.